Changing or canceling your ticket
If you want to change or cancel your reservation, please call our Call Center and we will be glad to assist you.
If you only want to change your seat, you can do it here on our website using the service Manage Your Trip.
Changes and cancellations are subject to the fare rules and terms and conditions that applied when you reserved your flight and/or purchased your ticket. Some of these rules are connected with the fare family for your ticket, but others may also apply, and therefore changes and cancellations may incur additional costs, including airfare, taxes, fees and penalties.
We will offer the service of changing or canceling your ticket online, here on aeromexico.com.