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Your purchase on Aeromexico.com is secure

Learn how we are protecting your data

Payments made with your credit, debit or PayPal cards are securely processed on our website. There is no need to make your purchase in-store or at a bank for security reasons and much less for paying with cash. For your assurance, we have taken the time to explain the benefits of paying online and the security measures we have taken so that every transaction on our website is safe and secure.

Your payment is protected within our secure network

Aeromexico adheres to the highest industry standard for security control, specifically the PCI-DSS also known as the Payment Card Industry-Data Security Standard, in order to strictly manage all sensitive cardholder information processed during transactions. The industry standard consists in maintaining general control over six areas:

  1. Build and maintain a secure network
  2. Protect cardholder data
  3. Maintain a vulnerability management program
  4. Implement strong access control measures
  5. Regularly monitor and test networks
  6. Maintain an information security policy

You can find more information about data security on the main websites of our credit card partners: American Express, MasterCard, Visa and on the website of our business partner, SABRE, a leader in the travel industry for processing reservations and payments on websites in Mexico and the United States.


Another tool used by Aeromexico for combatting fraud is CyberSource, a global provider of credit card processing by Visa. By means of more than 200 tests and validation services including CyberSource Decision Manager, Aeromexico can track and detect any fraudulent transaction in real-time, using diverse set of criteria. With this service, Aeromexico can trace the device and verify the global validation, including the telephone number in more than 100 countries. The predictive statistical model uses both global transaction data from Visa as well as those from CyberSource and thus identifies fraud cases in a faster and more precise manner. In a matter of seconds, CyberSource responds with a recommendation for accepting, rejecting or flagging the reservation for further review.