Unaccompanied Minor (UMNR) services include assisting the passengers during the check-in process, escorting them to the boarding gate, and coordinating their travel with the Flight Attendants before departure. It also includes escorting them to their connecting flight (if this were to be the case), and to the arrivals area to meet the person designated to pick them up.
Age Requirements for Unaccompanied Minor Service
- Unaccompanied minors are defined as all children between 5 years and 13 years 11 months traveling without an adult on direct or connecting flights operated by Aeromexico.
- The Unaccompanied Minor Service does not apply to minors aged between 14 years and 17 years 11 months. Unaccompanied minors are only allowed to fly on the condition that both the parent/guardian and the unaccompanied minor sign the Unaccompanied Minor Form stating that they will follow all procedures and instructions given by Aeromexico personnel.
- U.S. citizens aged between 14 and 21 years are only allowed to fly on the condition that both the parent/guardian and the unaccompanied minor sign the Unaccompanied Minor Form stating that they will follow all procedures and instructions given by Aeromexico personnel.
N.B. All persons aged 18 years and over are legally considered adults, and are therefore ineligible for the Unaccompanied Minor Service.
- Codeshare and other SkyTeam Alliance flights are not eligible for unaccompanied minor travel.
- Unaccompanied minors may only travel on direct and connecting flights operated by Grupo Aeroméxico.
- Parents/guardians of unaccompanied minors should be advised to arrive at the departure airport no later than 2 hours 30 minutes before the flight departure time to allow time to complete the required process. This recommendation applies to both domestic and international flights.
- The parent/guardian must remain at the airport until they have been informed by Aeromexico personnel that the flight has departed
- The person delivering the minor at the departure airport, and the person meeting the minor at the destination airport, must produce valid identification (Mexican voter’s card or passport) at check-in/pick-up to confirm their identity, and should be advised that the minor will be handed over in the domestic/international arrivals area, depending on the origin of the flight.
- Exist limit on the number of unaccompanied minors traveling on each flight.
- The accompanied minor service fee is charged on a per-person basis (except on services to/from the United States, where up to four minors may be accepted on a single booking based on child fare rules).
- The flight attendant shall check on the welfare of the minor throughout the flight, as necessary.
- Services for unaccompanied minors are available exclusively in the Main Cabin.
UMNR service charges
|Domestic Routes||600 MXN|
|International Routes||150 USD|
|Based on Origin-Destination bookings, including GAM connecting flights within 24 hours. Applicable per child even when booked under the same PNR, when traveling with other children or in a Group.|
|Routes from/to USA||150 USD|
|Based on Origin-Destination bookings, including GAM connecting flights within 24 hours. Applies for up to four minors booked under the same PNR.|
Service charges are non-refundable and include taxes. Service charges may vary depending on the point of sale.
1. $150 USD service charge includes connections within 24 hours
ACA-MEX-JFK: $150 USD
2. $600 MXN service charge includes connections within 24 hours
MID-MEX-CUU: $600 MXN
Article 247 of the law outlines the requirements airlines must meet to carry Mexican and foreign UMNRs out of the country.
The Mexican Institute of Migration (INM) provides the special authorization form (SAM, acronym in Spanish) that UMNRs must deliver to the immigration authorities when leaving the country. Please fill out and print three copies of the form found at www.inm.gob.mx.
Parents or legal guardians must provide one SAM form (provided free of charge) for every child traveling alone or with an adult other than his or her parent or legal guardian, on each one-way trip out of the country.
Mexican law enacted on January 24, 2014, establishes that UMNRs traveling out of the country must have a notarized letter of authorization or the SAM form.
As such, Aeromexico accepts any one of the following documents for children traveling alone:
- A notarized letter authorizing the child to travel alone. It must include the mode of transportation, and the destination and travel date. All notarized documents issued abroad must be legalized or apostilled and translated into Spanish.
- The SAM form provided by the National Institute of Migration, which you can print here
- These documents are NOT required
- When the child is traveling with both parents
- When the child is traveling with one parent
- When the child is traveling with his or her legal guardian